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Message   VRSS    All   SiriusXM Made It Too Tough For Customers To End Their Subscripti   November 22, 2024
 3:40 PM  

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Feed Link: https://slashdot.org/
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Title: SiriusXM Made It Too Tough For Customers To End Their Subscriptions,
NY Judge Rules

Link: https://slashdot.org/story/24/11/22/2021233/s...

Weeks after federal regulators announced a "click-to-cancel" rule for
subscription businesses, a New York judge has ruled that SiriusXM made it too
difficult for customers to end their service. Deadline: New York State
Supreme Court Justice Lyle Frank's ruling, issued Thursday, upheld elements
of a lawsuit filed against the satellite audio firm in 2023 by New York
Attorney General Letitia James. In a post on X after Frank's ruling, she
wrote that the company "illegally forced people to go through a long and
burdensome process to simply cancel their subscriptions. We sued SiriusXM to
protect people's wallets, and now, SiriusXM must simplify its cancellation
process and stop taking advantage of New Yorkers."

Read more of this story at Slashdot.

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