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Message   Kurt Weiske    August Abolins   Re: Printers   June 7, 2021
 11:01 AM *  

-=> August Abolins wrote to Warpslide <=-

 AA> Me too. the HP C2021 color laser at the shop is circa 2009.
 AA> Except for a couple of flimsy plastic latch/lever things that
 AA> broke for the 2nd external tray, all is still good.  The 4
 AA> cartidges for it are pricey at $150+ each, but I only seem to
 AA> replace one every year on average.

I worked at a large internet company and was responsible for managing 
desktop support in North America. Our San Jose campus has around 3500 
employees scattered across 10 or so buildings.

We had a change in desktop support providers, and I had a new team to 
support the campus. I was trying to find ways to get them to learn the 
campus, the customer teams, and get out to see what's going on beyond the 
desktop support area.

I came up with a scavenger hunt with prizes. One of the questions was:

"Identify the oldest printer (or the printer with the most pages) on campus"

The winning printer was an HP 4M made in 1992 with 600,000 pages on the 
engine.

The methodology varied.

1 person went from building to building with a clipboard and printed status 
pages from close to 150 printers and found it.

1 person figured "accounting" would have old printers they didn't want to 
replace, and found it.

1 person asked our print vendor to run a report from HP JetAdmin and found 
it.


... Always the first steps
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