Hello Arelor!

** On Sunday 18.04.21 - 17:46, you wrote to me:

 >> I just hate using the phone - period.
 >>
 >> I'm also not happy with the model that I have.

 A> I hate phoning people because I hate most people. Customers
 A> get a pass because I am getting their money :-)

My solution would be to ask for a deposit or full payment. As it  
sits now, I'd rather throw out the orders and just record them  
as losses as I continue this slow retail death.  Surprisingly,  
some people from even ordering something 3 months ago appreciate  
the reminder. But the lockdown restrictions are confusing people  
as they are lead to believe that books are not essential and  
therefore they are not allowed to leave their homes for that or  
they might be caught and fined by the police.  


 A> I don't have much trouble with dishonorable customers, but
 A> sometimes the customer makes the order and then gets run
 A> over by a car... that means they don't pick the order until
 A> they leave the hospital (for example).

Yes..I've heard several "detained in hospital" stories too.

 A> With the COVID thing going on, I have had a bunch of
 A> customers place an order and then being thrown into lockdown
 A> because they got the virus. I can't really afford to have
 A> unpaid wares gathering dust in the delivery cabinet for a
 A> month :-)

Can you make the deliveries yourself?

Apparently, a lot of businesses here claim that's what is  
sustaining them - it keeps the customer happy and prepared to  
order again.

BTW..  one of your emails from @startmail did not decrypt. (I  
sent you a screenshot of the problem.)  I was able to integrate  
your PGP key into the ProtonMail system.  Test messages between  
my @kolico and @protonmail addresses works well.

I did not think that I could use ProtonMail with external PGP  
keys!  But it's nice to know that it can be done.
--
  ../|ug

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