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From | To | Subject | Date/Time | |||
D. P. Perry | 3Nova0 | help? |
December 31, 1969 6:00 PM * |
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Re: help? > > ProcomPlus and I am verry happy with it. I recently purchased a USRobotics > > Sportster that came with a floppy and a cd rom with goodies. I had a sligh > > problem with getting it running on windows 3.1 that I eventually solved but > > before solving it I tried to get USR on their help line and after waiting > > about 30 minutes for their tech support to come on line, I gave up and hung > of to fix your computer. BTW, I am a Techical Support Technician for LARGE > Computer Company. Basically, Try and keep in mind there is a Human Being on > the end of that phone that gets little to no sleep, lives on Mountain Well, good customer service helps keep customers. The Tech Support person is on the front lines and has a seemingly thankless job but important to the company he works for. I have everything working now (I forget what the problem was - maybe an interrupt conflict) and I can now call out to Internet (using Windows 3.1) but I still get this message Winmodem Configuration ! Could not find the Winmodem Card ------ | OK | ------ only Windows the message looks prettier. How do I get rid of this nag? |
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