Re: Royalties???

> Let's not forget the 17 people at $40,000.00 per year salary. Let's say it
> took 1/2 year to complete...... $380,000 in salary alone. Now include the
> cost of tech support mainly for those of you that don't read the manuals, and
> what do you get? Seems like a bit more than $3.02 for a program, dosen't it?

I'm not sure that the tech support point is a completly fair issue
here, as while many endusers do not read the manuals, many do, yet
tiered tech support is becoming more universally pay as the norm, as
it is calculated to be a money maker. Also, there is the problem of
software bugs or hardware incompatibilites and other unforseen prob-
lems unknown to the companies at design and production phases, that
still get out to the public yet obviously need resolution via tech
support, and I think it wrong to PAY those whom make these items to
help correct the problems of their design flaws. I think 60 day free
support is reasonable for both sides, however, and the cost of the LD
call gives many carefull consideration as to if the support call is
really warranted or not... i.e. check those docs carefully first!
ZED!

                  ����� ZED's ZEN! SouthWest 14.4 kbps�����
       VirtualNet@1915020*EmeraldNet@1915002(AC)*BasinNet@1915000(NC)
                �����Posts Board!*915-699-5051*Midland,TX�����